Due to the fluid nature of training courses and our commitment to continuous improvement, we the right to change the course content and/or trainer at any time in line with market demands.
course dates and venues
We reserves the right to alter or cancel published dates and change venues without liability.
In the event of a cancellation where an alternative cannot be provided, monies received in respect of that course can be refunded in full. We are not liable for any travel and accommodation costs.
Whilst every effort will be made to avoid resource changes, we reserves the right to amend or replace any pre-named trainer scheduled to deliver a specific course.
On receipt of written confirmation, we will issue complete joining instructions detailing your participation on the training event. This includes a learning objectives questionnaire, a location map, venue details and course timings.
Learning objectives questionnaires have been designed to establish individual training needs. These questionnaires represent an essential part of our course refinement process and enable trainers to understand the individual needs of the delegates.
- To make a provisional reservation on a course, contact one of our advisors on 0203 302 2024.
- To secure a telephone reservation, written confirmation should be received within five days of the provisional booking being made.
confirming a booking
Confirmation can be sent by email or completed online.
All fees in our brochures are current at the time of going to print. However, we reserve the right to change them.
If you would like to make a substitution please call us on 0203 302 2024 and we will be happy to help you. Substitutions, with the exception of courses involving an examination and/or diagnostics, can be made at any time without incurring a penalty.
The following charges apply if you cancel:
- 29+ days before a course = 20% of the course fee.
- 15-28 days before a course = 50% of the course fee.
- 0-14 days before a course = 100% of the course fee.
Any free places given under special offers will be subject to a £100 cancellation charge.
- Transfers made 15-28 days prior to a course will be charged at 20% of the course fee.
- Transfers made 0-14 days prior to a course will be charged at 50% of the course fee.
- Transfers made 0-28 days prior to a course booked free of charge will be charged a £50 administration fee.
- The transfer option only applies to delegates who are transferring to a different date for the same course.
- Delegates must specify their choice of transfer date at the time of transfer.
- If a delegate uses the transfer option, the original course invoice and the transfer invoice remain due, even if the transfer reservation is subsequently cancelled.
- We accepts no liability if a delegate is unable to attend an event due to adverse weather conditions or any travel disruption. If a delegate is unable to attend, transfer fees will apply.
- If a delegate fails to attend without prior notification, cancellation fees of 100% will be applied or transfer fees of 50%.
- All transfers must be confirmed within 12 weeks of the date of transfer. After 12 weeks have lapsed, the booking will be cancelled and cancellation terms will apply.
attendance on the course
We the right to ask a delegate to leave a training course if it is felt that they are unable to participate and contribute to the learning on the course. This includes inappropriate behaviour and actions that are detrimental to the learning received by other participants on the course. All participants are expected to have a good understanding of the English language to be able to fully participate in our courses.
We reserve the right to cancel or postpone events under circumstances beyond our control such as an act of God, Governmental Regulation, Fire, War, Terrorist Activity or Civil Commotion.
DSM Skills Academy
Please scroll down to view all our events and workshops!
DSM Skills Academy
Upskill and boost your promotional prospects?
Are you looking to change career?
DSM Skills Academy has a solution for you. Funding available for all courses.
We are about building skills, building careers, building futures through education, training and work opportunities.
What We Do
We seek to improve life changes and opportunities through training and skill building programmes.
We are successful in partnering with organisations to create opportunities for individuals and build staffcapabilities of the employers we work with.
We help diverse groups of people to engage and access learning and development opportunities.
Improve life chances through training and work placement opportunities.
Empower individuals to access personal, economic and social success.
Help individuals develop the skills they need to get back into work or improve their career prospects.
We have a range of funded programmes at all levels, in key sectors:
Counseling & Psychotherapy
Mental health and well-being is an area of increasing concern, as we all deal with the many challenges and stresses of modern lie. Careers in counseling seek ways to support individuals who may be dealing with issues such as bereavement, divorce, abuse, trauma and relationship issues etc.
Level 3 Diploma in counseling Skills
This qualification is ideal for those seeking to enhance their functional role through the use of counseling skills. Learners will gain an understanding of a range of counseling skills and have the opportunity to examine some of the various schools of thought/theoretical models associated with them.
Coaching and Mentoring
Coaching and mentoring is about helping others to support their personal and professional development. Coaching and mentoring employs a range of skills to enable to support individuals manage change, work life balance issues, making decisions, improving performance etc.
Level 3 coaching and Mentoring Diploma
This qualification is designed for junior managers seeking to gain the skills, knowledge and confidence to coach and mentor people as part of their normal role. It’s also the ideal starting point for a career in coaching and mentoring. You will develop an understanding of the skills required to effective coach or provide mentoring skills whether in a community based setting or working as a freelance coach/mentor.
Education and Training
Learning is continuous – life long, such learning opportunities arise not only in Further Education Colleges, but also within the workplace. As employers want to improve the skills and qualification of their workforce, opportunities exist for expert educators and trainers to deliver programmes from all sectors as part of this knowledge and skills drive. Whether you have expertise in beauty, design, childcare, engineering, English etc, you will need to have a qualification in education and training in order to deliver training to adults in your area of specialism.
Level 3 Award in Education and Training
The NCFE Level 3 Award in Education and Training is an introductory teaching qualification. This qualification replaces the QCF Level 3 Award in Preparing to Teach in the Lifelong Learning Sector (PTLLS).
Business management skills and knowledge is relevant to any sector or type of organisation. Such skills therefore is a highly valued asset, which makes you marketable to a range of organisations and job roles. Understanding of how businesses operate, their challenges, how to manage people and teams is invaluable.
Level 3 Diploma in Business Management
The Level 3 Diploma in Business is a 60 credit qualification and is the equivalent level to an A-Level or Access to HE qualification. It has been designed for learners who wish to progress to a business or management degree but may not have the traditional entry qualifications usually required.
E-learning Funded programmes
We have funded e-learning programmes from level 3-5 in business management and computing.
Working with employers we have a range of opportunities to gain the necessary employment.
Traineeships - Read More
Apprenticeships - Read More
Our Empowering Minds matter agenda, looks at promoting confidence, well-being and career focus.
Our empowering minds programmes recognizes that there are many barriers to accessing education, training and work opportunities and seeks to address such barriers. As part of our “building skills, building careers, building futures” agenda, we want to tackle some of the many barriers that some of our learners may face through.
Our programmes include:
- Literacy Support
- Drugs Education
- Health and well being workshops
- Personal development programmes
- Counseling clinic
To support employers by providing expert, high quality training to their staff, delivered by industry experts. -
To help employers increase the effectiveness and profitability through highly trained staff.
Provide support to your recruitment process, we have access to high caliber candidates, who have received high quality training and support, from us, that we can refer to organisations as part of their short listing process.
With the implementation of the Apprenticeship Levy in 2017, we work with organisations to prepare them for these impending changes
Working with all sectors on staff health and well being programmes – raising awareness
DSM Skills Academy
179 High Road
Bromley BR1 1NN
0203 302 20224
ILM offers Europe’s broadest portfolio of leadership, management, coaching and mentoring professional qualifications, with international recognition. Our programmes allow executives to work towards qualifications that are relevant to their business/organisations and context. Our programmes offer credit transfers towards Batchelors and Masters degree programmes, at top UK Universisites
The Chartered Management Institute is the only awarding body to provide Chartered Manager (CMgr) Status. Chartered manager recognises your professional management and leadership experience. Chartered Managers are consistent high performers, committed to current best practice and ethical standards. CMgr is recognised by both the public and private sector as the highest status that can be achieved in the managerial profession.
Interested in becoming a Chartered Manager?
ISMM Sales Qualifications are designed to improve the performance of all sales professionals. The ISMM has a wide range of UK government-accredited and internationally-recognised sales qualifications, from an introduction to sales to director level. We offer vocational qualifications designed for sales people, by sales people. They equip your salesforce with proven knowledge and skills to help them to sell more effectively and more professionally.
Quality as standard
We are an ISO 9001 Accredited organisation. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits
The matrix Standard is the unique quality framework for organisations to assess and measure their information, advice and/or guidance services, which ultimately supports individuals in their choice of career, learning, work and life goals. The Standard consists of four elements that fit around your organisation’s business themes. These four elements are:
- Element 1 - Leadership and Management
- Element 2 - Resource
- Element 3 - Service Delivery
- Element 4 - Continuous Quality Improvement
As a business, we want to be recognised for making a positive contribution to the regions we operate in.
DSM corporate responsibility strategy includes:
- enriching our communities through skills training and development
- the promotion of career development and employment opportunities
- Training community mentors
- Working with community organisations and stakeholders to provide training and development opportunities to traditionally excluded communities
- Workshops/events to tackle issues of unemployment and upskilling of communities that we work in
- Providing of free information, advice and guidance on training, careers and education within our local community
- Promotion of work experience in the creative and digital arts
- PFree training
We seek to partner with high quality, high calibre organisations to provide range of learning and development solutions internationally.
Leapership Consultants – Middle East
Leapership – accredited Emergentics partner, Winner of the 2015 Award for Best leadership and Management consulting firm. “Our vision is to create a new reference in business; “Leapership”. The traditional Leadership alone is not viable anymore in this rapidly evolving business environment. Leaders need to Leap, to take bigger jumps, to leave their comfort zone in order to take the Business forward.”
TDN Pakistan - Voice of Workplace Learning Professionals
Workplace Learning is the core of human and social skills and development with organization goals. It is a key driver of organization and institutional performance. Training and Development Network is Professionals network focused on training, learning and performance in the workplace, developing the competencies of its members and promoting and improving their collective reputation and image. The TDN is the voice of Professionals – whether they work in business, not-for-profit, government or any other organization.